How do I place an order?
You can shop directly through the Plenti website and follow the checkout steps to complete your order.
What payment methods do you accept?
[Confirm with Plenti: credit/debit card, bank transfer, QR payment, etc.]
Can I change or cancel my order after placing it?
Please contact our team as soon as possible. Changes or cancellations may depend on whether your order has already been processed.
What delivery options are available?
You can choose from:
- Pick up at Plenti at EKM6
- Same-day delivery within eligible areas
- Postal delivery
Available options and delivery fees will depend on your location and order.
How much is delivery?
Delivery fees vary depending on the delivery method and location. Final charges will be shown or confirmed before dispatch.
When can I collect my order from the store?
Once your order is ready, our team will contact you to confirm collection from Plenti at EKM6.
Where can I find ingredient or dietary information?
Product information is provided on individual product pages where available. For specific dietary requirements or allergies, please contact our team before purchasing.
Are all Plenti products vegan or organic?
Not necessarily. Plenti curates a broad range of products based on quality, purpose, and alignment with our nourishing lifestyle philosophy. Please check each product description for specific certifications or dietary information.
What if a product I want is out of stock?
Availability changes regularly. You can contact our team to ask about restocking or similar alternatives.
Can I return or exchange an item?
Eligible returns and exchanges depend on the product type and condition. Please see our Terms, Shipping & Returns page for full details.
What should I do if my order arrives damaged or incorrect?
Contact us with your order number and photos of the item and packaging, and our team will help resolve the issue.
Where is Plenti located?
Plenti is located at EKM6 in Ekkamai, Bangkok.
What are your opening hours?
Opening Hours: Everyday 9 AM–7 PM
Is parking available at EKM6?
Yes.
Does Plenti host workshops and events?
Yes. Plenti hosts workshops, community activities, collaborations, and other experiences throughout the year.
Can I rent the Workshop Room?
Yes. The Workshop Room is available for cooking classes, content creation, workshops, events, and other collaborations.
For rates, facilities, and availability, please contact our team.
Yes, Plenti is pet-friendly and we’re happy to welcome your furry companions.
As we also carry food and grocery products, we kindly ask pet owners to help us keep the space clean and hygienic. Please keep your pet supervised at all times and make sure they do not relieve themselves inside the store.
If your pet does need to go, waste bags are available for your convenience.
Yes. Plenti is a 100% vegan and plant-based store, and we do not carry products containing meat or other animal-derived ingredients.
If you are a brand or maker interested in working with us, you can learn more about whether your products are a good fit on our Become a Vendor page.
Can’t find what you’re looking for?
Contact us at:
shop@plentigrocer.com
+66 653-939-969
LINE:https://lin.ee/yBH18YzH
